You signed up. Here's exactly how the first 72 hours play out.
Step 1 — The audit call
Before you sign anything, we sit down for a 30-minute audit call. We walk through the report Lockr put together for your business — listing gaps, review velocity vs. your competitors, conversion holes on your current site, where the leads are leaking. This is where we figure out together whether LeadLockr is the right fit for you. If it's not, we say so. If it is, you put down the 50% deposit and we book the access call.
Step 2 — The access call
Usually scheduled 3-5 days after the audit call. We get together for about 30 minutes and I walk through every platform you already have set up. Google Business Profile, Facebook, Yelp, anywhere else. You add me as a manager on the platforms that support it, or we set them up together on a screen share with you logged into your own account. For anything you've lost access to, I'll walk you through recovery. We never take your passwords. By the end of this call, I have everything I need to start building.
Between the audit and access calls — the assets form
While you're waiting for the access call, you fill out an assets form on your own time. It asks for your logo, brand colors, licenses and insurance, guarantees you offer, your domain if you own one, and a few other things. Takes about 30 minutes to fill out. The more complete you submit it, the smoother the build goes.
One thing you have to handle on your end: Your Google Business Profile has to be set up and verified before we can build on it. We can't verify your business identity for you — Google requires it to be the actual owner. If you've never claimed your GBP, set it up at business.google.com before the access call. If you've lost access, tell us on the audit call and we'll walk you through recovery.
Step 3 — The 72-hour build window
The clock starts the moment the access call wraps. Inside 72 hours, we:
- Build your site on a custom Next.js setup, mobile-first, with your phone number above the fold
- Claim or optimize your listings across every platform in your trade-specific stack
- Provision your dedicated business phone line via Twilio, answered by your AI receptionist
- Set up your review request system in your voice
You don't have to do anything during this window. We'll text if we need clarification.
Step 4 — The launch call
72 hours after the access call, we get back on Zoom. I walk you through your new site first, before it goes public — you review it and approve it, and then it goes live. Then I walk you through your claimed listings and how your phone line behaves. Listings can't be staged for approval the way a site can, so by the time we're on the call, the changes are already live on each platform — I walk you through exactly what I changed on each one.
If we miss the 72-hour deadline, the final 50% of your build fee is waived. No questions.
Day 1 to 90 — Lockr starts working
Your AI CSR handles inbound texts and web chat. Review requests go out after every completed job. New leads land in your dashboard. We do a quick check-in around Day 14 to make sure everything's working.
Day 88 — Heads up text
We text you to confirm everything's good and remind you that recurring billing starts in 3 days. If anything's off, we fix it before the charge.
Day 91 — Recurring kicks in
Your monthly billing starts. Cancel anytime.
One note on what's ahead
The three-call onboarding flow is how we do it today, and it works well — you get a real human walking you through every step. As we build out the LeadLockr onboarding agent, a lot of the data collection moves to a self-serve portal you can knock out on your own time. The three touchpoints stay: audit, access, launch. The paperwork in between gets faster.
Questions? Email support@leadlockr.ai.